Please wait...
In any Company or Business Organization, the field employees form the crux or heart of the Company or Organization. They are the ones who keep the Company or Organization moving on the right path. They provide to the Top Management of the Company with crucial and accurate on-field data and statistics. It is on the basis of this very data and statistics that the Company’s Top Management decides their corporate strategies and future course of action. Hence the field staff of any Company should be the best if the Company aspires to be at the top. But for a Company, handling and managing a large force of Field Staff Employees is never an easy task. The biggest problem is to keep the essential communication between the Managers and the Field Employees flowing smoothly. And, faster the communication between the Managers and the Field Employees, the better.
Thus, there arises the need of a GPS-aided Field Staff Performance Analysis that can help the Managers track the daily movements & working of the field staff employees all day long. Also, this sort of GPS-aided tracking and analysis of the field staff employees needs to be possible by the use of a smart phone, or in other words, if there is a mobile app by which the Managers and the Top Management of any Company can track the performance of their field employees, there is nothing more a Company can ask for!! And with this thing in mind, Vinayak StaffCare has brought about its own highly beneficial mobile app for GPS-aided tracking and analysis of the performance of the Field Employees. Below are some of the problems that are routinely faced by Companies, and their solutions by Vinayak StaffCare have also been stated in detail.
1. Live Tracking Of Staff Location And Route: With this app provided by Vinayak StaffCare, one can see and track the exact location and travelling route of their field employees. All the field activities of the employees can be monitored by the Top Management of the Company on his/her smart phone. The Company can even verify whether the field staff is following the exact work plan as prefixed and touching the listed customer points. Also, in case of any emergency, the company can redirect the field staff to modify or alter his work plan accordingly. 2. Wrong Tour And Visit Entry/False Reporting: Correct Tour and Visit entry with GPS and Internet based location mapping, date and time, visit details, photos, follow up date, payment detail etc. can be done by field staff through his/her mobile. Company will get quick and updated online information of all visits and which will further save time of data entry again. Further it will also eliminate the instances of false reporting which is very common in case of field employees.
3. Unorganized Complaint/Inquiry/Follow-up Management System: This app provided by Vinayak StaffCare has a fully dedicated complain/inquiry/ follow-up Management Module which allows entry of new complaint/inquiry and the same would be assigned to special task force by Managers to address the same within a stipulated time period. The module also has a dead-line option within which the complaint or inquiry is to be addressed and the completion notification would be send to the Field Staff. 4. No Payment Collection Entry Module: Payment collection from party can be entered with details of cash/cheque along-with payment handed over to office or deposited in bank. He/she can enter the details as soon as he meets a customer. As a result of this app, the Admin can instantly see that how much collection has been done & also track its details and verify the same.
5. Erratic Sales Entry: Through this app, as soon as the field staff does a sale of any product/services, he has to do sales entry with Party, Sales & Commission details. Due to this sales tracking software database of the complete transaction gets stored and details like total sales, date-wise & type-wise entries with commission for given period can be checked by the Staff whenever required. 6. Fraud Expense Entry: Daily expense of Bus/train Fair, food, Hotel, etc. is to be entered by staff in his mobile with photographs. The Manager can verify, approve & comment on the staff expenses online from website or in his mobile at office, home or while traveling after cross-checking with the GPS tracking software. Due to this, false expenses will be null and void.
7. Offline/Register based Reporting: With this app, the field staff’s entries of work can be done online through his mobile and the same data will be seen by admin or manager in his mobile or website on line. Therefore there arises no need for data entry again or even the need to appoint data entry operator which in turn will decrease company’s expense. Also any type of MIS or reports can be generated as per required in order to analyze the working of the field staff and study market conditions. 8. No Route Plan: This app will help in designing a pre-decided route/tour plan which the Manager can fix and forward it to the field-staff. The field staff needs to follow the plan and in case of any change in the plan, needs to get the approval from his Manager before making the change.
9. No Leave Management Module: This app has a dedicated leave management module through which the field staff can apply for leave online from his mobile with Types of leave, Reason, Date and for how many days. Manager can sanction leave online after checking that how much leave he has taken. Also, he can check and ensure that other field staffs of his department are not on leave on the same day. 10. Not Updated Pending Recovery Collection System: Field staff can see zone-wise or party-wise latest pending collection list in mobile and without demanding pending recovery list from office staff, he/she can do party’s recovery easily.